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VA: Spa Manager (P006)

posted Dec 5, 2014, 1:21 PM by dayemyat@thedplace.com

D Spa is a recreational wing of the D Family Businesses, and it was opened with the intents to take away your stress and ages and bring you back freshness, breath and beauty to your wonderful skin.  

D Spa is looking for a dynamic team member to join its operation team as a Spa Manager

Spa Manager plays a very important role in the daily operations of the spa and responsible for driving sales and overseeing the implementation of business activities for the spa, ensures day-to-day activities and customers are consistently treated to impeccable customer experience and the operations run smoothly, efficiently and profitably.

Spa Manager is also responsible for managing a team of spa therapists and ensures all policies and procedures are clearly communicated and are complied with to maintain positive employee relations and the spa is staffed with qualified team members who can deliver best practice and high standards in all areas and services.

Flexibility for this position will be required as to work in varied shifts including weekends, evenings, holidays and sick cover.

Application can be sent to hr@thedplace.com including your CV together with D Family Businesses Application Form which can be downloaded from D Downloads

Deadline of the application is extended to 15 December 2014 from 10 December 2014


Role andResponsibilities

Under the direct supervision of Services Manager of the D FamilyBusinesses, the Spa Manager performs the following duties:

·      Leads, directs and supervises spa team in creating an outstanding experience for the customer so that customers are treated and responded in a very professional, friendly and timely manner

·      Develops, promotes and grows retail sales and services through training, tools and monitoring

·      Liaises with third party products and services providers to increase brand awareness and revenue for the spa

·      Liaises with Services Manager to develop SpaD’lax marketing strategy and ensure a consistent image is always professionally figured

·      Promotes all aspects of the spa facility

·      Demonstrates an exceptional level of professionalism for the staff to emulate and create a motivating environment of sincerity, warmth and fun for staff and guests/customers

·      Interviews and selects members of the team together with Services Manager

·      Ensures all spa therapists are fully trained and skilful to undertake the treatments offered

·      Ensures all spa staff attendance and submits the report at the end of the month for staff payroll and remuneration packages

·      Ensures consistent and quality timely opening and closing of the spa while security of the spa facility at the close of eachday is in line with the requirements

·      Manages and controls all purchases and sales as budgeted and provides daily sales reports to the services manager

·      Performs other duties as required

Qualifications and Education Requirements

·      Completion of a bachelor’s degree of business administration, business studies, accounting or business management with experience in a spa/salon for more than 2 years in supervisory or managerial role

·      Very good understanding of market strategy,human resources management and spa operation

·      Basic computer knowledge of word-processing,spreadsheet, email client and presentation software

·     Fluent speaking and writing skills in Burmese and English is required

Additional Notes

Attractive remuneration package, medical benefits, annual leave, flexible working hours, in-house career development trainings, opportunity to work with different communities and businesses

Dec 5, 2014, 1:21 PM